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PRACTICAL SOLUTION FOR YOUR JOB.
At the core of our products is a simple, efficient design aesthetic. Rockwater products are easy-to-use, attach, and are designed to last. We achieve productivity, reliability and cost-effectiveness in terms of ROI by providing a resilient product avoiding downtime, low upkeep, affordable rebuild and maintenance cost and, due to simplicity in construction, far less hours of labor put into maintenance than others.
At our facility in Anaheim, CA, we stock all of the spare parts and process shipping the same day.
Rockwater has been offering quality product, superb after-sale services to the construction, demolition and mining industry for decades.
Our goal is to excel not only in the product itself but also proactive support system, fully reliable after-sale services and being responsive to all requests.
SERVICE
At Rockwater, we fully understand a breakdown during a job is a critical matter that must be solved in a timely manner. It is our commitment to provide our customer with full support in parts and technical information at all times.
As we value the time sensitivity of your project, our technical staff are available for support via phone during weekdays and 365 days via email.
All parts for our attachments are in stock at our warehouse readily available for service needs and are shipped the same day when a request is made. We ensure all customers get full support for the equipment they’ve purchased for a lifetime.
DESIGN
We are committed to providing the best possible products that meet the expectations of our customers.
Our objective is to provide the most efficient and reliable product offered in the market. Therefore, we listen to our customers and value their feedback so that we can provide products and services that better suit your needs.
Improvements and reconstructions on designs and technical features are an ongoing process at our company.
WARRANTY
All our products come with a one to two-year warranty that covers any defects considered to be a deficiency in the manufacturing process.
We stand by our products and guarantee full support in any situation. We greatly value your time and commitment to purchase our products; therefore, we keep our warranty process as simple, stress-free and quick as possible.
